I am “very” satisfied with the product. The hair is of very good quality. I was also very impressed with the presentation of the package it came in, i.e. the wrapping and the pull-tie bag which I am now using to hold hair adornments when traveling. Very professional and top notch. Your website was one of the reasons why I took a chance and ordered. The color chart was as close to match as you could get it so my hair color came in just the right shade. Right now I am sold on Couture. Your prices, quality, and promptness with delivery are very competitive