Our wig manufacturing facility is located in Heze, Shandong Province, China — a region well known for its long history and expertise in human hair processing.
With skilled craftsmen and strict production standards, our factory focuses on creating high-quality, custom-made human hair wigs with careful attention to detail.
Our Customer Service Center is based in Qingdao, Shandong Province, China.
This dedicated team is responsible for:
Pre-sale consultations
Order follow-ups
After-sales support
Customer communication
Having a separate customer service center allows us to respond more efficiently and provide professional support to our international customers.
We provide customer support 7 days a week.
No matter whether it is a weekday or weekend, all messages and inquiries will be replied to within 24 hours.
Our team is committed to timely communication and will get back to you as soon as possible with clear and helpful responses.
Although our factory and service center are located in China, we proudly serve customers worldwide, including the United States, Europe, and other international markets, with reliable communication and global shipping solutions.
